The owner of this property requires a 50% down payment to reserve and full payment 60 days before check-in.
The house is spectacular with great views of the mountains. it is very comfortable and quiet and is pretty well stocked. That being said we would have expected a significantly higher state of readiness and cleanliness for a unit that is over $1,000 a night. Specific things that need to be addressed: 1) the grill was filthy and only a third of the grill was usable, the rest of the grill guts were rusted away 2) the master bath tub was dirty and the jets had mold on them 3) bath to bedroom behind kitchen floor was dirty and tile grout moldy 4) overall the house needs a deep clean--dust and dirt were everywhere 5) broken chair on balcony, ice bucket was broken, hockey game unusable, hockey game had broken player 6) the downstairs bunk room toilet doesn't work nor does the sink 7) several of guest closets are unusable due excessive junk stored in them 8) decks need power washing and railing cap needs repair 9) several of the extra pillows were disgusting--including dried blood on pillow 10) Laundry room has not been swept in a long time and includes old clothes on floor from guests 11) King bedroom sink drain is very slow 12) many of the carpets and rugs are really old and dirty. The entrance mat is very worn and tattered 13) entrance sign needs to be cleaned so it can be read. It is so weathered it is very easy to miss. We would suggest taking off the market for a week and taking the time to get it back to its original state. we would also suggest a new cleaning company as they are doing a very poor job.
We loved our week at Bear & Buck. There was plenty of space for our group of 16. The house was well stocked (except for glasses). Everyone was entertained by the game room and the gorgeous views from every deck. It was at least a 15 minute drive to anywhere, but being in the peacefulness of the mountains was worth it. Danielle was great...she took care of all of our needs. Fabulous home!!
Owner's Response: I'm glad to hear that you enjoyed you stay at Buck & Bear Lodge and that you enjoyed our game room and the beautiful views form our decks. Based on your feedback, we've ordered additional glasses for the kitchen. We hope you'll come stay with us in the future.
Highly recommend! We enjoyed our weekend at Bear & Buck. The views were spectacular and it was easy to relax in this house! The rooms were well situated and had all that we needed. The arcade was perfect for a crowd of children (no one had to wait on a game!) and the hot tub was much enjoyed on the cold evenings. We did not cook because we did take away meals so I can't speak into cooking equipment but there were not many large serving bowls which were needed as we were feeding 20 people. Otherwise, everyone had a great visit here and more than once guests commented on how, even though we were 20 people, we did not feel like we were on top of each other and no one had to wait on the bathroom! Highly recommend!
We booked this cabin for a last minute family trip to Gatlinburg. The owner was accommodating and friendly and made this impromptu trip very easy and quick to book!!! The property was beautiful and we had a wonderful time. We will definitely come back again!
We had 3 generations staying at the Buck n Bear! 16 people ranging in age from 11 to 74 stayed comfortably in this gorgeous cabin. There were a few minor hiccups with cleanliness at the beginning of our stay, but Danielle handled everything very quickly. We truly enjoyed the beautiful views from every room and the game room was a big hit with everyone!