The owner of this property requires a 50% down payment to reserve and full payment 30 days before check-in.
A big thank you to Nelly and team for making this stay one of the most memorable vacations in over a decade. In fact, my husband commented that this was the most relaxed we've been since our honeymoon over 13 years ago. The apartment was awesome; very beautiful, always kept clean by Nadia and enough space to accommodate 6 adults and 4 kids comfortably. The logistical instructions from Nelly were clear and our arranged transport to and from the airport made the commute stress free. It was always easy to communicate with Nelly and she was very accommodating to our needs. Muchas gracias por todo Nelly and team! We will most definitely be requesting to stay again on our next trip to Mexico.
The location is a WOW factor ocean front facing loved listening to the waves at night slept like a baby. Comfort + amenities of this unit exceeded our expectations. Quiet area safe and such nice people inside the complex and walking around visiting all the local establishments ( Food & Service A++) The Grand Mayan is a must see right next door is such a bonus. To have access to that area is huge. Great food and pools for everyone of all ages. A big Thank You to the manager NELLY who is one very nice person and professional. Nelly communicated with us on everything. Honest and extremely detailed she really made it so easy for all of us and we all thank her for making the vacation spectacular. "Thanks Nelly" We will be back and will tell our friends and family how much we had. 12/23/18
Enjoyed our stay! Condo is very spacious, clean, safe, and quiet. Relaxed in the pool - great service from the staff. No need to go to the Grand Mayan. Free trolley takes you to a local grocery store in Paradise village. Restaurants near condo - walking distance. Canโt wait to return.
Great condo in an amazing location! Just an elevator ride down and a short walk to the pool and beach. Everything was perfect and it was very comfortable for 5 adults and 2 kids. About a 10 minute walk to the Oxxo convenient store and a 10 minute cab ride to the local Walmart. Thanks for an amazing beach vacation!
This was one of the best places I've ever stayed, considering the whole experience. Nelly (the property manager) was great to work with. We had a lot of specific requests and questions to make sure the property was legitimate, and that it had access to the Grand Mayan. We were nervous since it was a new property with no reviews. Nelly was great at answering our question before hand and working through some kinks once we got there. We had a big group (4 adults and six kids) and the property fit us well. The views from the balcony and two master suites were amazing. It's well furnished and well decorated, and definitely has the feel of a luxury condo. The thing that really exceeded expectations was the pool and beach area. There were plenty of available loungers on the beach or the pool any time of day, and it was extremely uncrowded. At times it felt like we had the place to ourselves. It got a little busier on the weekend, but we never had to wait for a spot to open up. The only complaint in this area is that the property is only allocated 6 beach towels per day, so with 10 of us, we were short a few towels. The access to the Grand Mayan was very easy, but in my opinion the Grand Mayan is extremely overcrowded, and it was very difficult to get a beach chair or poolside chair there. Lines were long for the lazy river. We found the property in front of the condo to be much nicer and spent almost all of our time there. The Grand Mayan is a very nice property, and it was nice to have access to the restaurants, spa, etc., but as far as pool and beach, the condo is a much better option. We discovered on our last day that they have a segway delivery service for food from some of the restaurants, and wish we'd taken more advantage of that. Lastly, the housekeeper, Nadia, was outstanding. For a small fee, she cooked a couple meals for us, helped us with our laundry, got some groceries for us, and honestly became a really good friend. (side note, while the description says there is a washer and dryer, you don't have access to it, Nadia has to wash your clothes). Overall I'd strongly recommend staying here, it is an outstanding property