How to Use eSign Rentals?

First, decide on your rental agreement file; it can be a word document, a PDF or a jpeg. Then, click on the “eSign Rentals” icon located on the left-side menu or from the “Settings” page under “My Account”.

  • Click on “Upload” which will open your browser and let you choose your rental agreement.
  • The next screen will let you customize your agreement and drag the signature area where you want your guest to sign. On the left side, you will find few available tools allows you to also add some text or custom tags like reservation ID, guest name, check-in and -out.
  • We have provided those custom tags so you can create templates and simply email those to your guests to sign electronically, so you do not need to prepare your documents for each reservation. Instead, our system can do it automatically when you send the document to your guest.
  • Once you have prepared the document, you can save it as a template or simply click on the "Next" button in the top right and get ready to choose the guest you want to send it to.
  • In the next screen, you will see all of your available reservations. Keep in mind that you will need a reservation request in the system to be able to send eSign Rentals to sign. You can search or choose it from the list and click Send. You can select more than one reservation or guest from the list. The system will send each guest the eSign rentals for them to sign.
  • Your guest will receive an email with a link to click and it will open a web page with the rental agreement. They should scroll to the signature area, and simply move the mouse. If they use a mobile or a touchscreen enabled device, then they can sign with their signature and hit submit.
  • Once the eSign rental has been sent to your guest, we will place a copy in the "Pending" screen where you can track all the rentals that are waiting for your guest's signature.
  • When your guest has signed and submitted the document, you and your guest will receive an email confirmation with a link to download the signed copy. Another copy of the rental will be kept in the eSign rentals page under the “Completed” section, as well as the "Reservation Details" page. This way, everything is easily located in the system. Keep in mind that there will be a permanent record of the signed eSign rentals, so you do not have to worry about keeping a copy.  

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