The owner of this property requires a 50% down payment to reserve and full payment 60 days before check-in.
We did not want to leave!!! The property was beautiful! Great space for the families that we came with so it didn’t feel like we were on top of each other (there were 11 of us). The adults and kids alike enjoyed the amenities there (game room and pool). The property staff were friendly and helpful and the owner was very timely in responding to initial questions about the property. The shuttle to Disney was very convenient and the female morning driver was funny. We ordered food from the restaurant at the clubhouse when we first got there and they delivered a delicious meal to our home. We will be back.
great !!! space and great location for a family vacation! The property is well maintained and fully furnished for all of your needs :) Thank you so much !! Your property is amazing ..we had sooooooo much fun !!!! Thanks again !!!!!!!
From the start, communication with the owner was great. She responded immediately and directly to all questions and requests and was very helpfully and accommodating, unlike some of the other properties we inquired on. We arrived after 11pm but the gatehouse process was seamless and we had no issues entering or leaving for our entire stay. Eric was particularly friendly. The house is beautiful and exactly as pictured. The kids (12, 6, 3, and 2) loved the Disney touches, and I can’t stress enough how amazing it was for each bedroom to have its own bathroom. Just about every kitchen item you could need was there and having 2 dishwashers meant never waiting to keep up on dirty ones. The pool was great!! The resort is well maintained and all the staff are friendly and helpful. We only utilized the water slide/pool area for 1 day but it was exactly as advertised. All the houses are required to have pool alarms which can get irritating as you will hear them at various times but this is certainly no flaw in this house just something to note. Disney parks are a reasonable drive away. Nearby Walmart was the busiest one I’ve ever seen and challenging to navigate but there is a Publix about 2.5 miles away that we found useful. The only real challenge we had was communication with the management company. Prior to arrival I had some questions about the process and we exchanged 6 emails without them ever answering my actual questions. About midway through our stay we noticed a broken HDMI cord on the tv. We tried to call but the number just rang and never picked up and eventually disconnected. The following day, I called and left a message and never received a call back. I sent an email which was then acknowledged. Another friend called the following day with a question about trash pickup and his call was answered by Ben who immediately helped him and was extremely accommodating. These 2 minor annoyances do not outweigh how great this place is overall and we would definitely stay again! Our security deposit was refunded 100% and within a week as promised! If you can make it work, you should stay here!!
My family and I ( a group of 9) vacationed in this beautiful home and stayed 4 nights. We had a fantastic time and loved the layout of this home and the convenience of each of us having our own bedroom and bathroom. The home looks exactly like it does in the pictures featured. The decor is pretty and nicely done. The master suite is on the first floor and is beautiful and has a very big bathroom. It overlooks the pool. Bedrooms upstairs are a nice size and the bathrooms are all a good size. Loved the area (loft) upstairs too. The owner Katrina was responsive and helped us with an online booking issue I had through HomeAway even though she was out of the country; we were able to get it resolved and I was then able to book the property. She also accommodated a check in at 3 pm instead of 4 pm because I was traveling with my elderly parents and it was super hot out that day. We also requested an hour extra for check out since we wanted to leave the home prepped as requested (sheets removed and placed in the laundry room). The home has everything you need, the kitchen is well equipped and has 2 dishwashers which was super convenient. The game room (converted garage) was so much fun, the kids had a great time playing ping pong, there is a fan also which helps. We did make great use of the resort amenities, such as the slides, pool, tennis, basketball and volleyball courts. They are very close to the home (walking distance). The only issue we had was the Keurig coffee machine was broken when we took it out of the pantry. We reported it to Jeeves and were told that they would have to talk to the owner to replace it. Unfortunately it wasn't replaced during our stay so we couldn't use all the different pods we had just purchased the same day for the entire stay and were not going back out to shop so we had 3 days without coffee. You'll love this home, it is ideal for a large family getaway even if you do not want to visit the busy and hot parks this time of the year. There is plenty to do and you can relax.
Beautiful home and neighborhood! Had everything we could want. We had 6 adults and 6 kids and it was perfect in every way. The kids loved the water park and we ate at the restaurant a couple of nights. We hope to come back to this awesome home in the future.